Privacy policy
How Nupun collects, uses and protects your information.
1. What we collect
We collect the details you provide when booking care, requesting equipment, contacting us, or applying to jobs — names, contact info, addresses, and any information you volunteer about care needs. We may also collect basic device information (browser, IP) for security and analytics.
2. How we use it
To arrange and deliver the care you request, to communicate with you about bookings, to improve our services, and to comply with legal obligations.
3. Who we share it with
Only with the caregivers assigned to your case, our internal care coordinators, and trusted service providers (SMS, email, hosting) under strict confidentiality.
4. How we protect it
We store information on secure servers, restrict access on a need-to-know basis, and use TLS in transit. Medical information is treated with additional care.
5. Your choices
You can request access, correction or deletion of your personal information at any time by contacting us.
6. Contact
For privacy questions, email us via the contact page.